Career

Technical Product Manager

This is a technical Product Manager position. Successful candidate will be ultimately responsible for the product life cycle, customer satisfaction, and product marketability. Candidate must have solid technical background, acute business sense, and excellent communication skills. The Product Manager is expected to represent the product and the company in various environments and conditions. The Product Manager is expected to work with senior management, sales, customers, and technical team to conceptualize, define, and document the requirements for a wide variety of client server, mobile, and web based products.

  • 4+ years experience in product management preferably with high tech or Internet operations
  • Extensive knowledge in business application and web designs
  • Solid business operations experience
  • Bachelors degree and/or excellent complex problem solving skills
  • Ability to multi-task and prioritize
  • Ability to work independently and demonstrate initiative
  • Project Management Professional Certification encouraged but not required
  • Minimum of mid level .NET, HTML, MS-SQL, ASP.net, and XML developmentexperience
  • Expert level hands-on experience with MS-Office
  • Masters of Business Administration or equivalent preferred


Support Engineer

As a Field and Support Engineer, you are responsible for the following:

  • Configure, test, install, troubleshoot, and support software and hardware.
  • Conduct training sessions at customer facilities.
  • Work independently and diligently to complete assigned tasks with minimum supervision.
  • Seek help and support from team members and management when necessary.
  • Keep team members and management informed of progress, activity, and customer status.
  • Coordinate and process incoming orders and equipment.
  • Identify product improvements to maximize customer satisfaction.
  • Represent the company and its best interest whenever possible.

The position has the following minimum requirement, which you believe you already have the skills and knowledge or can quickly acquire them with minimum supervision and training:

  • Solid Microsoft SQL knowledge
  • Solid understanding of XML
  • Extensive computer networking knowledge
  • Excellent general communication skills
  • Excellent verbal skills
  • Effective writing ability
  • Courteous demeanor
  • Willingness to travel (35% ~ 45%)
  • Eager and fast learner
  • Ability to work independently and demonstrate initiative
  • Project Management Professional Certification encouraged but not required
  • Minimum of mid level .NET, HTML, MS-SQL, ASP.net, and XML development experience
  • Expert level hands-on experience with MS-Office
  • Masters of Business Administration or equivalent preferred